16.1.1 The following are strictly prohibited: (i) any behavior likely to interrupt, suspend, slow down or prevent the proper functioning of the Site, (ii) any intrusions or attempted intrusions into EYELIGHTS' systems, (iii) any misappropriation of the Site's system resources, (iv) any actions likely to impose a disproportionate burden on the Site's infrastructure, (v) any breach of security and authentication measures, (vi) any acts likely to harm the financial, commercial or moral rights and interests of EYELIGHTS or users of its Site, (vii) any practice diverting the Site for purposes other than those for which it was designed and finally, more generally, (viii) any breach of these general conditions or of the laws and regulations in force.

16.2. It is also strictly prohibited to monetize, sell or grant all or part of access to the Site, as well as to the information it contains.

16.3. In the event of a breach of any of the provisions of this article or, more generally, of breaches of laws and regulations, EYELIGHTS reserves the right to take all appropriate measures and to initiate any legal action.

EYELIGHTS reserves the right to modify these general conditions of sale at any time. In this case, the applicable conditions will be those in force on the date of the Buyer's order.

In the event of a translation of these general conditions into one or more languages, the language of interpretation will be the French language in the event of contradiction or dispute over the meaning of a term or provision.

The Buyer has the right to use a consumer mediator free of charge with a view to the amicable resolution of any dispute relating to the execution of these terms and conditions which may oppose it to EYELIGHTS, under the conditions provided for in Articles L611-1 et seq. and R152-1 et seq. of the Consumer Code.

For this purpose, he can contact the following consumer mediator:

European Mediation Platform

Postal address: Directorate-General for Justice and Consumers - European Commission - 1049 Bruxelles/Brussel - Belgium

Phone: +32 2 299 11 11

Email address: https://ec.europa.eu/consumers/odr/main/index.cfm

In the event of a complaint made by a European consumer, who has not found an amicable solution with EYELIGHTS customer service, said consumer may use the European consumer law dispute resolution platform accessible at the url above.

These general conditions are governed by French law.

In the event of a dispute over the validity, interpretation and/or execution of these general conditions, the Buyer may refer the matter to either one of the courts with territorial jurisdiction under the Code of Civil Procedure or to the court of the place where he was living at the time of conclusion of these terms and conditions or the occurrence of the damaging event. »

These Terms & Conditions are applied to services provided by Express Carrier DHL Express in respect of delivery of Express Shipments for personal use.

Terms used herein:

Express Carrier: DHL Express is represented within the Russian Federation by two entities, DHL International ZAO and DHL Express OOO. DHL Express as well as third parties work together to deliver Express Shipments internationally and perform customs operations in respect of Express Shipments.

Customs Broker means DHL Express OOO performing customs operations in the name and on behalf of the customs applicant and other interested parties in accordance with the customs laws of the Customs Union.

Express Shipment means goods shipped in express mode by any means of transportation using electronic shipment organisation and tracking system on www.dhl.ru website to deliver those goods to the Consignee pursuant to an individual waybill within the shortest possible and/or fixed period of time.

Shipper means a legal entity, normally an online store that handed Express Shipments over to the Express Carrier for delivery.

Consignee means an individual consignee of Express Shipment specified in the DHL Express waybill.

T&C Subject Matter

2.1. These T&C are a public offer and form a consensual type Delivery and Customs Operations Agreement in respect of Express Shipments by and between the Shipper/Consignee, the Express Carrier and the Customs Broker (“Agreement”).

2.2. Consignee of Express Shipments accepts the provisions of this Agreement for themselves and for other directly or indirectly interested parties, including the Shipper, by pressing a button, ticking a box or putting any other sign in the box “I accept terms and conditions of the Public Offer,” as well as/or by any other means of actual confirmation of their consent when ordering goods at the Shipper’s website.

DHL Express Network Terms and Conditions of Carriage

3.1. The Shipper and the Consignee acknowledge that normal DHL Express Delivery Terms and Conditions apply to carriage of goods via DHL Express network; the key provisions thereof that are essential for the Consignee are listed below:

Deliveries and Undeliverables

Shipments cannot be delivered to PO box address or postal codes only. Shipments are delivered to the Consignee’s address given by Shipper (which in the case of mail services shall be deemed to be the first receiving postal service) but not necessarily to the named Consignee personally. Shipments to addresses with a central receiving area will be delivered to that area precisely. If the Shipment is deemed to be unacceptable, or it has been undervalued for customs purposes, or Consignee cannot be reasonably identified or located, or Consignee refuses delivery or to pay for delivery, DHL shall use reasonable efforts to return the Shipment to Shipper at Shipper’s cost, failing which the Shipment is transferred to DHL and may be sold by DHL without incurring any liability whatsoever to Shipper or anyone else, with the proceeds of sale less service charges and related administrative costs to be returned to Shipper.

Inspection

DHL has the right to open and inspect Shipments without notice.

Liability

EyeLights insures each purchase during the time it is in transit until it is delivered to your specified delivery address. We require a signature for any goods delivered, at which point responsibility for your purchased goods passes to you.

Delayed Shipments and Money-Back Guarantee

DHL will make every reasonable effort to deliver the Shipment according to DHL’s regular delivery schedules, however, these schedules are not binding and do not form part of this Agreement. DHL is not liable for any damages or loss caused by delays.

Certain services have a money-back guarantee which provides for a credit or refund for delay of all or part of the Shipment’s transport charges in some cases. The Money-Back Guarantee Terms and Conditions are available on the DHL website (www.dhl.com) or from DHL Customer Service.

Circumstances Beyond DHL’s Control

DHL is not liable for any loss or damage arising out of circumstances beyond DHL’s control. These include but are not limited to electrical or magnetic damage to, or erasure of, electronic or photographic images, data or recordings; any defect or characteristic related to the nature of the Shipment, even if made known to DHL; any act or omission by a person not employed or contracted by DHL, e.g. Shipper, Consignee, third party, customs authorities or other government officials; “Force Majeure”, e.g. earthquake, cyclone, storm, flood, fog, war, plane crash or embargo, riot or civil commotion, industrial action.

International Conventions

If Shipments are transported by air and involve an ultimate destination or stop in a country other than the country of departure, the Montreal Convention, or the Warsaw Convention as applicable, governs. For international road transportation, the Convention for the International Carriage of Goods by Road (CMR) may apply. These conventions limit DHL’s liability for shipment loss or damage.

Routing

Shipper agrees to all routing and diversion, including the possibility that the Shipment may be carried via intermediate stopping places.

Governing Law

Any dispute arising under or in any way connected with these Terms and Conditions shall be subject, for the benefit of DHL, to the non-exclusive jurisdiction of the courts of, and governed by the law of, the country of origin of the Shipment, and Shipper irrevocably submits to such jurisdiction, unless contrary to applicable law.

3.2 Full text of the текст DHL Express Network Terms and Conditions of Carriage is available on www.dhl.ru website.

Customs Operations Terms & Conditions

4.1. Customs Broker:

4.1.1 may performs customs declaration of Express Shipments;

4.1.2. may pay customs and other fees, including interest and penalty, in respect of the goods declared by the Customs Broker in the name and on behalf of the Consignee in accordance with the procedure established in the applicable laws;

4.1.3. shall inform the Consignee of the date of the goods arrival to the temporary storage facility (TSF) by fax or email;

4.1.4. shall perform other actions stipulated in the customs laws of the Customs Union and the Russian Federation as necessary to perform the customs operations as a person authorized by the Consignee to act in respect of the declared Express Shipments.

4.2. The Consignee shall provide comprehensive and accurate details and documents to perform declaration of the Express Shipments as stipulated in the customs laws of the Customs Union and the Russian Federation and provide additional documents at the Customs Broker’s request. All the documents required to declare the goods should be provided within ten (10) calendar days from the moment the goods arrive to the TSF.

4.3.The Consignee would take of formalities related to the frequency of receiving shipments at his own risk and cost

4.4.The Shipper and the Consignee guarantee that they have legal authority or other legal grounds for the Customs Broker to perform legally relevant actions on their behalf and shall be fully liable for providing comprehensive and accurate information in respect of the Express Shipments.

Liability of the Parties

5.1. The Consignee shall be liable for penal sanctions imposed on the Customs Broker as a result of the latter’s breach of customs regulations due to the Consignee’s failure to provide comprehensive and/or accurate information and documents, including inconsistencies in transported goods to their accompanying documents in terms of their name, quantity, other characteristics affecting due declaration, as well as the Consignee being late in providing those documents and information; and in that case the Consignee shall reimburse the Customs Broker all the amounts of such sanctions against a separate invoice.

5.2. The Customs Broker shall not be liable for lost profits or other consequential and contingent damages of the Consignee even if such damages are foreseeable or have been made known to the Customs Broker or the Customs Broker could or should have known about them.

5.3. The Parties shall be released from liability for full or partial non-performance of their respective obligations hereunder if it became a result of Force Majeure circumstances and those circumstances directly affected performance of this Agreement.

Service Fees and Payment for Customs Operations:

6.1. Service fees are determined based on the Customs Broker’s rates as of the invoice date, including amounts of customs and other fees paid by the Customs Broker while providing services hereunder.

6.2. The Consignee must pay for the Customs Broker’s services.

6.3. The Customs Broker reserves the right to withhold any goods of the Consignee at the latter’s expense until the Customer Broker’s services provided to the Consignee hereunder are paid in full.

General Provisions

7.1. Should the T&C and/or Agreement text change, the Parties agree to apply the T&C effective as of the date of consent specified in Clause 2.2.

"Application" means the mobile application developed by EYELIGHTS according to the computer formats usable on the Internet including data of different types, and in particular texts, sounds, still or animated images, videos, databases, intended to be consulted by users of the Application available on mobile phones equipped with the operating systems IOS 10.1 or later versions and Android OS 4.4 or later versions.

“Optical Module” means the Product’s head-up display, which projects navigation information into the User’s field of vision.

“Installation” means the assembly and configuration by the User of the Product sold by EYELIGHTS.

“Delivery” means the delivery to the User or to a third party or carrier designated by the latter, of the Product sold by EYELIGHTS.

“Bluetooth Kit” means the Product’s Bluetooth kit, consisting of an audio input (microphone) and an audio output (headphones), which enable communications via mobile phones supporting A2DP* and HFP* profiles (guaranteed for a range limited to ten (10) meters).

* Mobile phones that do not support the Bluetooth profile may prevent the User from using the redial and call rejection features.

“Product” means the head-up accessories for motorcycle helmets sold by EYELIGHTS and used by the User. The Product is not a toy.

“Control Unit” means the voice control of the Product, which enables various functionalities related to GPS satellite navigation and telephone calls.

“User” means any natural person, having the legal capacity to contract and using Products sold by EYELIGHTS.

“Use” means the use and utilization by the User of the Product sold by EYELIGHTS.

“Mobile Phone” means the User’s mobile phone on which the Application is downloaded and the Product connected via Bluetooth.

"Application" means the mobile application developed by EYELIGHTS according to the computer formats usable on the Internet including data of different types, and in particular texts, sounds, still or animated images, videos, databases, intended to be consulted by users of the Application available on mobile phones equipped with the operating systems IOS 10.1 or later versions and Android OS 4.4 or later versions.

“Optical Module” means the Product’s head-up display, which projects navigation information into the User’s field of vision.

“Installation” means the assembly and configuration by the User of the Product sold by EYELIGHTS.

“Delivery” means the delivery to the User or to a third party or carrier designated by the latter, of the Product sold by EYELIGHTS.

“Bluetooth Kit” means the Product’s Bluetooth kit, consisting of an audio input (microphone) and an audio output (headphones), which enable communications via mobile phones supporting A2DP* and HFP* profiles (guaranteed for a range limited to ten (10) meters).

* Mobile phones that do not support the Bluetooth profile may prevent the User from using the redial and call rejection features.

“Product” means the head-up accessories for motorcycle helmets sold by EYELIGHTS and used by the User. The Product is not a toy.

“Control Unit” means the voice control of the Product, which enables various functionalities related to GPS satellite navigation and telephone calls.

“User” means any natural person, having the legal capacity to contract and using Products sold by EYELIGHTS.

“Use” means the use and utilization by the User of the Product sold by EYELIGHTS.

“Mobile Phone” means the User’s mobile phone on which the Application is downloaded and the Product connected via Bluetooth.

3.1. The User acknowledges that the Product requires being connected via Bluetooth to a mobile phone on which the Application has been downloaded and equipped with a GPS satellite chip and an Internet connection.

3.2. The Product only works with the Application, no other mobile application is compatible with it. EYELIGHTS excludes any liability in the event of use of another mobile application with the Product.

3.3. Use of the Application requires an Internet connection of the Mobile Phone, which may result in additional billing depending on the User's offer and operator (for more information, the User can consult their mobile operator). EYELIGHTS will not under any circumstances cover roaming charges or any additional costs related to the Internet connection.

3.4. The User declares to have read all the technical characteristics and various prerequisites regarding the downloading of the Application, its use, the connections with the Product, and more generally the use of the Product.

3.5. In this respect, the User declares that he/she is familiar with the Internet, its characteristics and its limits and acknowledges in particular:

- that data transmissions on the Internet benefit only from relative technical reliability, as they circulate on heterogeneous networks with diverse technical characteristics and capacities which are sometimes saturated at certain times of the day;

- that Users of the Products may be located anywhere in the world;

- that data circulating on the Internet is not protected against possible misappropriation and that therefore the communication of all sensitive information is carried out by the User at his own risk.

3.6. The Product does not improve the User's vision in any way. As such, the User cannot use the Product in the event of visual impairment.

IMPORTANT: EYELIGHTS does not guarantee the compatibility of the Product with vision correction devices.

IMPORTANT: EYELIGHTS excludes all liability in the event of charging, recharging or maintenance of the Product not in accordance with the instructions detailed below. As such, the User undertakes to comply with all instructions herein concerning the loading, recharging or maintenance of the Product.

4.1. Loading and reloading the Product

4.1.1. For the purpose of charging/recharging the Product, the User must: - Connect the wall charger to the charging connector of the Control Unit

(located on the side);

- Check that the LED on the Control Unit emits an orange light.

IMPORTANT: The User must not use a charger other than that provided by EYELIGHTS at the risk of damaging the Product. Conversely, the Product charger can only be used for Products supplied by EYELIGHTS.

4.1.2 The battery life is given by EYELIGHTS as an indication and will depend on the Usage of each User.

4.2. Product Maintenance

4.2.1. The User must maintain the Product with dry cleaning, such as wipes used to clean glasses.

4.2.2. As the Product is not waterproof, the User must not immerse it.

4.2.3. Likewise, since weather conditions affect the Product, the User must not expose it to excessively low or excessively high temperatures.

IMPORTANT: No acid, acetone or corrosive solution-based products may be used on the Products without damaging them.

IMPORTANT: EYELIGHTS excludes all liability in the event of Product Installation not in accordance with the instructions and steps detailed below. As such,

The User undertakes to comply with all of the instructions herein concerning the Installation of the Product.

IMPORTANT: The User must not install the Control Unit, the Bluetooth Kit, the Optical Module, as well as the supports on areas other than those expressly indicated below.

IMPORTANT: The User must not pierce, glue or open the Product. Likewise, he must not in any way cut, tear off, wind or knot the wires and cables of the Product.

IMPORTANT: The User acknowledges that uninstalling the Product could result in damage to the motorcycle helmet on which it was installed. As such, EYELIGHTS cannot be held responsible in the event of such deterioration.

IMPORTANT: The User acknowledges that the use of adhesive systems other than those provided by EYELIGHTS could result in the fall and damage of the various elements of the Product.

5.1. Step One: Installing the Control Unit

5.1.1.For the purpose of Installation of the Control Unit, the User must remove the protective film from the adhesive located on the back of the Control Unit.

5.1.2. Then, the User must affix the Control Unit to the right exterior of the motorcycle helmet (clutch side) with the audio jacks towards the back of the helmet and the charging jack facing down.

5.2. Second step: Installing the Bluetooth Kit

5.2.1. For the purpose of installing the Bluetooth Kit, the User must remove the inner foams of the motorcycle helmet, then remove the white adhesive parts located on each earphone.

5.2.2. Then, the User must place the earphones directly on the internal shell (polystyrene) of the helmet. Most helmets have recesses designed to accommodate this type of equipment with small spaces dug into the inner shell of the helmet.

5.2.3. Finally, the User must run the wires along the inner shell of the helmet and then insert the audio jack plugs into the slots provided on the Control Unit and marked with the “earphones” and “headphones” logos. The earpiece with the shortest cable must be stuck to the right of the motorcycle helmet, on the external module side.

IMPORTANT: The User must leave the internal foams disassembled for the next steps.

IMPORTANT: The User must not use a Bluetooth kit other than that provided by EYELIGHTS at the risk of damaging the Product. Conversely, the Bluetooth Kit can only be used for Products supplied by EYELIGHTS.

IMPORTANT: Repeated use of the Bluetooth Kit at high volume may damage the User's hearing.

IMPORTANT: As the Bluetooth Kit is not waterproof, the User acknowledges that he will not be able to use it in the event of poor weather conditions.

IMPORTANT: EYELIGHTS does not guarantee the accuracy of the information broadcast by audio.

5.3. Third step: Selection and installation of supports

5.3.1.The Product is delivered with five (5) supports of different thicknesses. As each helmet has a different shape, the support must be adapted to the User's motorcycle helmet model in order to best adjust the Optical Module.

5.3.2. A non-exhaustive list of correspondences is provided for information purposes below.

:- Casque Schubert – supports n°3 or n°4 :

o Schubert C3;

- Various brands – supports no. 1 or no. 2:

o Schubert M1 ;

o AGV K5S;

Arai QV Pro?

the Arai RX7V?

about HJC RPHA11 ;

about HJC IS17 ;

from HJC RPHA70;

o Shark speed air ;

o Shark skwal ;

o Shark Spartan ;

o Shark evo-one ;

the Shoei NXR;

the Shoei J-cruise;

the Shoei GT-AIR;

o Shoei Neotec ;

- If necessary and depending on the morphologies, support no. 5 can be added if the Optical Module is positioned too high (to be added only after the sixth step).

IMPORTANT: EYELIGHTS does not guarantee the compatibility of the Product with all motorcycle helmets on the market.

5.3.3. The brackets must be installed on the left side of the motorcycle helmet (clutch side). There are two cases:

- The helmet has a retractable sun visor:

o The tabs are to be slid into the space where the sunscreen retracts. The screen remains mobile and the installation is risk-free for the sunscreen.

- The helmet does not have a sun visor:

o The tabs are to be inserted between the protective foams and the plastic cap. IMPORTANT: EYELIGHTS does not guarantee the compatibility of the Product with the use of tinted visors.

5.4. Step Four: Connecting via Bluetooth

5.4.1. For the purpose of connecting via Bluetooth, the User must turn on his Mobile Phone and check that the Bluetooth function is activated.

5.4.2. Then, the User must turn on the Control Unit by pressing the “power” button for five (5) seconds; a blue LED lights up when it is in operation.

5.4.3. The User must also search for Bluetooth devices in his Mobile Phone by following the instructions displayed on said Mobile Phone (The User can consult the user guide of his Mobile Phone for more information).

5.4.4. After a few seconds, the phone will list “EYELIGHTS” as a discovered device. The User must select it and follow the instructions on his Mobile Phone to accept the pairing.

5.5. Step Five: Installing the Optical Module

5.5.1. For the purpose of Installation of the Optical Module, the User must click on the “test display” link, a red square will appear in the prism of the Optical Module.

5.5.2. To perform this test, the User must put the motorcycle helmet on his head and take into account that during the riding phase the head is generally tilted forward.

5.5.3. The Optical Module is adapted to the User's vision and morphology when he sees the four sides of the red square. The Optical Module must not in any way hinder the User's vision.

5.5.4. During testing, the User can change the support if necessary or add support #5 if necessary.

5.5.5. The Optical Module should be located approximately at the height of the User's eyebrow. The junction between the Optical Module and the support is made with a Dual Lock fixing kit, in order to be able to reposition the Optical Module at will.

5.5.6. For the purpose of installing the Optical Module, the User must remove the protective film and then stick the Optical Module onto the support.

5.5.7. Two (2) pre-cut Dual Lock fixing kits are provided, if the chosen support is not suitable and the User decides to change it, he will have to use the second Dual Lock fixing kit without detaching the first from the support.

IMPORTANT: The translucent cube of the Optical Module is a fragile part. As such, the Optical Module should never be handled by the translucent cube, but only by holding the plastic part.

IMPORTANT: The product is used with the visor closed.

IMPORT: EYELIGHT excludes all liability in the event of Use of the Product which does not comply with the following detailed instructions. As such, the User undertakes to comply with all the instructions herein concerning the Use of the Product.

IMPORT: EYELIGHT excludes all liability for Use of the Product for an activity other than motorcycling.

IMPORT: EYELIGHT excludes any liability in the event of manipulation of the Product by the User during the operation of his motorcycle.

IMPORT: The excessive use of the Product at high brightness may adversely affect the user's view.

6.1. Before using the Product, the User must always check that:

-All branches are well carried out;

-The rubber plug protecting the charging connector is tightly closed.

6.2. In order to access all of the Product's features (including geolocation), the User must activate the Internet connection of his/her Mobile Phone, as well as the location settings of his/her Mobile Phone.

6.3. The Product is designed only for use in moderately rainy or snowy atmospheric conditions. As such, the User will not be able to use the Product in the event of degraded meteorology.

6.4. The Product once installed is adapted to the vision of a single User and its morphology. As such, EYELIGTS excludes any liability in the event of Use of the Product by any other user.

6.5. The User undertakes not to use any flaws, computer bugs or any other form of error to obtain advantages in the use of the Product and/or Application. Likewise, the User undertakes to notify EYELIGTS immediately when he finds a flaw or error on the Product and/or the Application.

6.6. The User undertakes not to use the Product and/or the Application in a way that can make it inaccessible, damage or prevent it from functioning.

EYELIGHTS grants Users a limited license to use the Product, for exclusively private and personal Use, non-collective and non-exclusive. Under no circumstances are Users authorized to modify all or part of the Product without the prior written authorization of EYELIGHTS. This license does not in any case allow Users to make any commercial use of all or part of the Product.

Article 8.1. User Liability

8.1.1. The User is responsible for paying any fees or expenses related to the Use of the Product, the Application and the Mobile Phone, including fees charged by the access provider for network use and data sharing.

8.1.2. When using the Product, the User is solely responsible for the use he makes of it and the content he communicates. In this capacity, he is notably responsible for: - the content produced by him through his Account, and in particular for respecting the good morals of said content;

- its adequacy with laws and regulations, particularly in matters of the protection of minors, the repression of the apology of crimes against humanity, incitement to racial hatred and child pornography, incitement to violence, particularly incitement to violence against women, as well as attacks on human dignity and respect for the human person and;

- respect for the rights of third parties, particularly in matters of intellectual property.

Article 8.2. Liability of EYELIGHTS

8.2.1. EYELIGHTS reserves the right to suspend access to the Application in whole or in part without notice, in particular to carry out any correction, update or maintenance operation. EYELIGHTS cannot be held responsible for any damage and/or loss that may result for the User.

8.2.2. EYELIGHTS is not responsible if any malfunction of the Application, beyond its control, prevents in particular the use of the Product.

8.2.3. EYELIGHTS will not be liable for any damage suffered or caused by the use of the Product, whether material or immaterial, consequential or non-consequential. As such, it is the User's responsibility to take all appropriate measures to protect their own data and software from contamination by possible computer viruses.

8.2.4.EYELIGHTS is exclusively responsible for the content produced by it and integrated into the Application, the Product and its functionalities.

8.2.5.EYELIGHTS is exclusively responsible for the content produced by it and integrated into the Application, the Product and its functionalities.

8.2.6. EYELIGHTS cannot be held responsible for any malfunction of the Product if it turns out that the origin of the problem is linked to a defective mobile phone of the User.

8.2.7. EYELIGHTS excludes any liability in the event of adaptation, modification or repair carried out by the User. As such, any adaptation, modification or repair must only be carried out by the EYELIGHTS after-sales service.

9.1. All intellectual property rights and other rights relating to the Product and the Application, including copyright, trademarks, designs, database rights, as well as any other intellectual property or other rights, are and remain the exclusive property of EYELIGHTS and, for licensed technologies, of their authors and/or owners.

9.2. In accordance with and within the limits of the provisions of Article L.342-1 of the Intellectual Property Code, EYELIGHTS prohibits the extraction or reuse of all or part of the content of the Product and the Application.

9.3. The User acknowledges the existence of these property and intellectual property rights, and will not take any action aimed at infringing, limiting or restricting in any way the property or rights of EYELIGHTS with respect to the Product and/or the Application.

9.4. If the User wishes to use in another context, and/or distribute data, information and/or content of the Product and/or the Application, he/she must first make a written request to the address of the EYELIGHTS head office.

9.5. The User agrees not to use the Product and/or the Application for commercial purposes, not to rent, lend, sell, publish, offer a license or sublicense, distribute, assign or transfer in any way all or part of the Product and/or the Application to any third party without the express, written and prior authorization of EYELIGHTS, which may make it conditional on financial compensation.

10.1. EYELIGHTS may modify these General Conditions at any time, in particular to comply with a legal provision. The User will be informed of any changes made via the Application.

10.2. If any of the provisions of these General Conditions, or part of them, should prove to be null and void with regard to a regulation, a law in force or following a final court decision, it will be deemed unwritten, but will not result in the nullity of the General Conditions as a whole, nor that of the clause only partially concerned.

10.3.. The fact that either Party has not required, temporarily or definitively, the application of a stipulation of these General Conditions cannot be considered as a waiver of the rights held by this Party.

11.1. These General Conditions, as well as all contractual relationships which may arise from them, are subject to French law.

11.2. In the event that a dispute arises between the User and EYELIGHTS, the Parties undertake to seek an amicable solution, taking into account the interests of each of them before initiating any legal action.

11.3. In the event that a dispute arises between the Parties, the User has the right to have recourse free of charge to a consumer mediator with a view to the amicable resolution of the dispute between him and EYELIGHTS. In this respect, EYELIGHTS guarantees the User effective recourse to a consumer mediation system.

11.4. The Buyer has the right to use a consumer mediator free of charge with a view to the amicable resolution of any dispute relating to the execution of these terms and conditions which may oppose it to EYELIGHTS, under the conditions provided for in Articles L611-1 et seq. and R152-1 et seq. of the Consumer Code.

For this purpose, he can contact the following consumer mediator:

European Mediation Platform

Postal address: Directorate-General for Justice and Consumers - European Commission - 1049 Bruxelles/Brussel - Belgium

Phone: +32 2 299 11 11

Email address: https://ec.europa.eu/consumers/odr/main/index.cfmhttps://ec.europa.eu/consumers/odr/main/index.cfm

In the event of a complaint possibly made by a European consumer, who has not found a

amicable solution with EYELIGHTS customer service, said consumer may use the European consumer law dispute resolution platform accessible at the url above.

11.5. The Parties agree that the dispute cannot be examined by the consumer mediator when:

- the User does not prove that he has previously attempted to resolve his dispute directly with EYELIGHTS by means of a written complaint sent by registered letter with acknowledgment of receipt to EYELIGHTS within fifteen (15) days from Delivery of the Product;

- the request is manifestly unfounded or abusive;

- the dispute has previously been examined or is being examined by another mediator or by a court;

- the User submitted the request to the mediator more than one (1) year after his written complaint to EYELIGHTS;

- the dispute does not fall within the mediator's scope of competence.

1:/ If you find a manufacturing defect upon opening the product, please contact EyeLights within 15 days from the date of purchase. We will replace or refund your product after expertise on our premises.
2:/ Contact EyeLights if, despite normal use (within the scope defined by EyeLights), you
notice a malfunction of your product within 24 months of purchase. Please send us your contact details by e-mail, a detailed description of the problems you are encountering as well as the conditions of use of your product. EyeLights will be responsible for expert repair once the product is returned to us.
(shipping and handling costs will be the responsibility of the customer),
※Your product will not be covered by warranty if you return it without the original packaging
accompanied by all the accessories,
※Warranty card and purchase receipt must be included if returning your product
(regardless of the reason). Without these documents, the warranty will not cover your claim. We will not reissue a new warranty card,
※Given these warranty conditions, we are not responsible for any damage
direct or indirect caused by the use of this product,
※It is the responsibility of the customer to provide insurance for the return of the product by post. Any damage during transport cannot be covered by the guarantee,
※Any headset, smartphone or OS compatibility issues cannot be covered
by the guarantee,

The warranty will not cover the following cases:
・ In the event of malfunction or damage due to use other than that described in the instruction manual or violation of safety precautions.
・ In case of malfunction or damage due to fire, earthquake, flood, lightning strike, other natural disasters, climate change, landslide, pollution, abnormal voltage, radio interference, etc.
・ In case of failure or damage due to assembly not following the method described in the instruction manual.
・ In case of malfunction or damage due to the use of helmets not approved by
national safety standards.
・ In case of malfunction or damage due to use other than originally intended.
・ In the event of failure or damage due to overvoltage during charging.
・ In the event of repair or modification by a third party.
・ In the event of inappropriate handling of sensitive elements such as the video cable or the
prism.
・ In case of failure or damage, corrosion or deterioration due to impact, drop, shock, etc.
・ In case of malfunction, failure or damage caused by failure of the
smartphone or SIM card used and its provider, etc.
・ In the event of deterioration in performance, failure or damage due to wear of parts
consumables.
・ If the warranty card is lost or the customer name and product number ("ERXXXXX") are not entered, or this information is rewritten.
・ In case of products purchased or transferred from stores other than the authorized retailer
under contract with EyeLights.